Site Centered - Part 2
Learn processes and practices that can lead to a more efficient and effective tax preparation site.
| What |
|
|---|---|
| When |
Nov 21, 2011 from 02:00 PM to 03:00 PM |
| Where | Online |
| Contact Name | Soni Sinha |
| Contact Phone | 312-252-0280 x-298 |
| Add event to calendar |
|
Participants will gain knowledge of:
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Overall site management
- Traits to look for when hiring site staff
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Recruiting for specific volunteer roles and strengths
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Planning orientation
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Streamlining daily operations and client flow
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Setting up a welcome area and hospitality area
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Simplifying certification process
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Working around commonly encountered restrictions of software and resources
- Using resources that are already created
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Managing challenging clients, unforeseen issues and predicted problems
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Developing emergency procedures
