Quality Assurance
Quality completion of tax returns is critical to the success of your community VITA program, and the best way to assure you are helping tax clients. Furthermore, the IRS requires that all VITA sites have a quality review process.
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Assessing Quality
- How do you know if you are filing accurate tax returns? How can you improve quality and reduce errors? These resources can answer your questions and give you peace of mind.
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Site Practices
- Want to improve the quality of returns at your site? Pick up tips to improve your procedures and practices.
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Training
- In collaboration with generous partners, NCTC is providing this free, self-paced training program for tax preparers, to help you implement a quality review process and reduce tax return errors.
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Quality Assurance Pledge
- In an effort to reinforce the community tax preparation’s dedication to quality, the Quality Assurance Working Group wanted to offer an opportunity for tax assistance programs to affirmatively commit to some basic quality principles.
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Quality Assurance Pledge
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2012 Quality Site Requirement Alerts
- QSRAs from the Internal Revenue Service.

